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Terms and Conditions

The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to Time-Masters.com Inc. indicates acceptance of these terms and conditions. These terms and conditions shall supercede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by Time-Masters.com Inc. Time-Masters.com Inc. reserves the right to make changes to this site and these terms and conditions at any time.

Copyright and Trademark Notice


This site is owned and operated by Time-Masters.com Inc. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Time-Masters.com Inc., Copyright Ⓒ 1997-2002, ALL RIGHTS RESERVED. All audio and video clips are the sole property of Time-Masters.com Inc. or their respective content providers. All software used on the site is the sole property of Time-Masters.com Inc. or those supplying the software. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without Time-Masters.com Inc.'s prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Time-Masters.com and THE INTERNET SUPERSTORE are registered trademarks, trademarks or service marks of Time-Masters.com, Inc. All custom graphics, icons, logos and service names are registered trademarks, trademarks or service marks of Time-Masters.com Inc. All other trademarks or service marks are property of their respective owners. The use of any Time-Masters.com trademark or service mark without Time-Masters.com Inc.'s express written consent is strictly prohibited.

Return Policy

No returns will be accepted without a Return Material Authorization (RMA) number and products shipped to Time-Masters.com Inc. without an RMA number may be returned to you with no credit issued. All products must be received by our Returns Processing Center within 14 days of receiving a Return Authorization Number. Items received after 14 days will be refused.
RP1 - Defective/DOA
All hardware products are covered by a manufacturer warranty against defects for a period of 1 year from purchase date. A Return Material Authorization Number can be requested up to 14 days from the invoice date. After 14 days from your invoice date, you must obtain an approval from Time-Masters.com Inc. representatives. Replacement product orders will not be shipped until the original item has been returned, received and inspected. Once the item has been confirmed defective, the replacement will be shipped. If the defective item is being returned for credit, the credit will not be issued until the item has been inspected and confirmed defective. We can, however, ship new product with a secure payment and issue credit once the returned product has been processed. Shipping and handling charges are not refundable. Please be sure to ask about our extended support contract and specific return conditions before your purchase.
RP2 - Unopened Product
If the manufacturer's factory seal is intact you may return an unopened product for exchange or credit within 14 days from the invoice date. *Please note: some products are non-returnable. Unopened products return requested after 14 days from the invoice date will be subject to a minimum 20% restocking fee.
RP3 - All Returns
All RMA numbers must appear on the shipping label(s) we provide. PLEASE DO NOT MARK ON THE OUTSIDE OF THE BOX. All items must be returned with original packaging, including all warranty cards, manuals, cables, accessories, components, etc. A 50% restock will be charged to returns that do not include all of the original components. Products shipped to Time-Masters.com Inc. without original packaging may be returned to you with no credit issued. PLEASE NOTE: When returning product it is highly suggested to use a traceable shipping method (FedEx, UPS, etc.). All products must be received by our Returns Processing Center within 14 days of receiving a Return Authorization Number. Items received after 14 days may be refused. Please note some products are non-returnable. If you have questions about an items return policy, please contact our sales department.
RP4 - Software
Only unopened packaged software is returnable up to 14 days from the invoice date. All other software is non-returnable. Once you have registered the software it is non-returnable, all requests for a duplicate software serial number will be charged a fee of $45.00.
RP5 - Custom Products
Any and all custom products are non- returnable, including custom software, custom engravings and custom punch clocks.
RP6 - Hardware
All the products sold on Time-Masters.com Inc. include a 1 year limited warranty. If products are DOA or defective, a full refund or exchange will be granted with 14 days. Please refer to RP1, RP2 and RP3 of this Return Policy. The customer is responsible for all shipping charges and insurance on all return shipments unless it falls under manufacturer warranty defect. Any deviation from the return policy outlined above will result in a delay of your refund, additional restocking fees, or refusal of your return.

Disclaimer and Limitation of Liability as to Products Sold


All of Time-Masters.com Inc.'s products are guaranteed against defects for 30 days from the date of the invoice. Except as expressly stated herein, Time-Masters.com Inc. makes no representations or warranties, either express or implied, of any kind with respect to products sold on the Time-Masters.com sites. Except as expressly stated herein, Time-Masters.com Inc. expressly disclaims all warranties, express or implied, of any kind with respect to products sold on this site, including but not limited to, merchantability and fitness for a particular purpose. You agree that the sole and exclusive maximum liability to Time-Masters.com Inc. arising from any product sold on the Time-Masters.com sites shall be the price of the product ordered. In no event shall Time-Masters.com Inc., its directors, officers, employees or other representatives be liable for special, indirect, consequential, or punitive damages related to product sold.

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Disclaimer and Limitation of Liability as to the Time-Masters.com Web Sites


The Time-Masters.com web sites and the materials therein are provided "as is". Time-Masters.com Inc. makes no representations or warranties, either express or implied, of any kind with respect to the Time-Masters.com sites, their operations, contents, information, materials or year 2000 compliance. Time-Masters.com Inc. expressly disclaims all warranties, express or implied, of any kind with respect to the sites or their use, including but not limited to merchantability and fitness for a particular purpose. You agree that Time-Masters.com Inc., its directors, officers, employees or other representatives shall not be liable for damages arising from the operation, content or use of the Time-Masters.com sites. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages.

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Typographical Errors


In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, Time-Masters.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Time-Masters.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Time-Masters.com shall immediately issue a credit to your credit card account in the amount of the charge.

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Links


This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Time-Masters.com Inc. is not responsible for the operation of or content located on or through any such site.

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Order Acceptance Policy


Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Time-Masters.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. Time-Masters.com reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over $2000.00 (U.S.) must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order. Time-Masters.com is a reseller to end user customers and does not accept orders from computer dealers, exporters, wholesalers, or other customers who intend to resell the products offered by Time-Masters.com.

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Sales Taxes


Time-Masters.com shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within California. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state.

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Service and Support


All requests for technical service and support should be made directly to the manufacturer in accordance with their terms and conditions. Time-Masters.com will provide on-line technical notes on most computer hardware & software products.

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Jurisdiction and Venue


You agree that any legal action brought against Time-Masters.com Inc. shall be governed by the laws of the State of California without regard to its conflict of law principles. You agree that the sole jurisdiction and venue for any litigation arising from your use of or orders made on the Time-Masters.com sites shall be an appropriate federal or state court located in LA County California.

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